Contact
One inbox handles questions, billing, and support for Neurons.work.
support@neurons.work — the primary way to reach Neurons. Use it for account questions, billing, refund requests, and general feedback.
Who you're reaching
Neurons.work is operated by a single person — an independent developer with a background in chemistry, education, and software engineering. Every message is read and answered directly, not routed through a generic ticket queue.
Typical reasons to email:
- Questions about how Neurons courses and purchases work and which apps they cover
- Billing issues, receipts, or refund questions (courses are non-refundable once delivered — see the Pricing page for detail)
- Account access or sign-in problems
- Product feedback, bug reports, or feature requests
For platform policies, see the current Terms of Service and Privacy Policy.